![]() IF you do not see Smart card readers when checking, THEN follow along with the steps below. If that doesn't work, keep reading for other ideas below. Wait a few moments, then plug it back in. Once it is uninstalled, unplug the reader from your computer. Try this first: Go to Device Manager (Instructions are above), scroll down to Smart Card readers, right click the CAC reader that shows up below Smart Card Readers. If your smart card reader is already listed, you can go to the next step of installing the DoD certificates. XP: Right click My Computer, select Properties, Hardware tab, Device Manager button, scroll down to Smart card readers, select the + next to it to open it up. (For Windows 8.1 users, you'll right click Start. NOTE: If you can't don't see it, click Start, In the Start Search line type in: devmgmt.msc. If your smart card reader is listed, go to the next step of installing the DoD certificates. Vista, 7, & 8: Right click Computer, select Properties, Device Manager link (upper left corner of the screen), scroll down to Smart card readers, select the little triangle next to it to open it up. Plug your CAC reader into your computer before proceeding To Verify whether your driver did or did not install, follow these instructions: Most of the time, the New hardware wizard will install the CAC reader automatically, negating the need for you to install the driver manually. Plug in your CAC reader NOW NOTE: Please check and make sure your CAC reader installed BEFORE you attempt to follow the driver installation instructions below. Step 6:IBM Forms Viewer (formerly Lotus Forms) / Video If the yellow light blinks on the CAC reader, then the computer has added the smart card as a device and the card will work properly FIRMWARE UPDATE for SCR-331 Reader (Requires a physical Windows computer, Mac using Bootcamp, or LPS (see next sentence below). 15 product ratings - Saicoo Smart Card Reader DOD Military USB Common Access CAC, compatible with Mac $13.59 Trending at $13.84 Trending price is based on prices over last 90 days. Mac OS X 10.9+ Java is required to use the CAC Reader on Mac OS X 10.9+. Use this link to contact the help desk for your branch of the military. Middleware authentication troubleshooting will be required with your branch of the military. IOGEAR can only provide support and troubleshooting for the CAC Reader itself. ![]()
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